Frederica Braga

Head of the Offer Development department of Venis S.p.A.

Frederica Braga

Head of the Offer Development department of Venis S.p.A.

Biography

Federica Braga is the head of the Offer Development department of Venis SpA, in-house ICT company of the City of Venice and local telecommunications operator. Graduated in Mathematics. He deals with the design and implementation of ICT solutions, organizational support and customer support in the adoption of the proposed IT solutions. It takes care of the development of the corporate offer, analyzes the needs of the Customers, manages the pre and post-sales relationships, prepares the annual and three-year Plan of activities and, more generally, each offer and proposal for the Customers. It coordinates relations with institutional clients, management activities and work progress for special programs entrusted to the company (eg European projects, PON Metro, co-financed projects). From 2017 it is RUP of an important intervention of the Metropolitan Cities Operational National Plan for Venice aimed at creating a city CRM to offer public services in digital and multi-channel mode. The project received the Digital Agenda Award of the Polytechnic of Milan in 2019 and the National Award for Innovation “Premio dei Premi” 2018, set up on concession of the President of the Italian Republic.